Harbour Housing

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About Us


About Harbour Housing

Harbour Housing provides accommodation and support for homeless and vulnerable people across Cornwall. We have 8 properties across St. Austell and the surrounding areas, and house 80 people across them who have varying levels of complex support needs which prevent them from being housed elsewhere, or which contributed to them becoming homeless in the first instance.

We house a variety of people and our aim is to provide tailored support in order to help them to eventually live independently. People stay with us for up to and sometimes over two years in order that they have the chance to really turn their lives around at a pace appropriate to them, often moving through our different properties which offer increasing independence until they are ready to move on.

The support provided differs for each individual and can encompass addiction, mental health, financial help, work-based training, physical health and support to attend appointments and complete paperwork. Towards the end of their time with us, residents receive intensive support with housing and finding somewhere to move on too.

We work closely with the police, probation service and professionals across the health sector, and have found that this multi-agency approach is incredibly beneficial to both our residents and the local community.

We also run a community outreach service to support vulnerably housed people to sustain their tenancy and access the right support, preventing them from becoming homeless. Our commitment to the community we are lucky enough to be a part of is paramount. We are active members of the Safer St Austell and Safer Newquay partnerships and our beneficiaries frequently engage in community activities such as litter picks and bus shelter renovation.

By volunteering in activities both on and off site, residents and outreach clients can earn Time Credits which can be used in the local area, further aiding integration and social inclusion which is important for personal development.

Our main aim is to provide safe homes and life support for those who need it. Sadly rough sleeping and sofa surfing is prevalent across Cornwall, and we are proud to be providing a solution to this problem, and a viable pathway out of homelessness.

It’s wonderful to see people with complex needs not just being given housing, but a community and a home. You are the safety net under every other safety net when people don’t have much further to fall.

Philip Mounstephen

Bishop of Truro

You, your colleagues and your organisation have transformed Cosgarne Hall into a truly impressive operation that clearly does the very most to help and assist those in our society that are so often overlooked but in great need of care and assistance.

Joe Roberts

Cornwall Council Head of Private Housing

Cosgarne Hall is an effectively managed facility for persons with chaotic lifestyles who are largely dependent on Alcohol. The staff engage positively with the local police and take seriously not only their responsibilities to their Clients, but the also neighbors and the local community as a whole.

Stuart Gibbons

Sector Police Inspector - St Austell